Billing: hourly, monthly, or a longer term
Every plan is available several ways, and you choose per server. Hourly billing meters the exact size that was running for the exact hours it ran, so a machine you spin up to test a setup for an afternoon costs an afternoon. Hourly is the honest way to try a size, run a short job, or scale a workload up and down without paying for time you did not use. Monthly billing caps the bill at the flat rate on the plan card — if a server runs the whole month, monthly is never more than the sum of its hours, and usually less.
If you already know you are staying, commit to a 6-month or 12-month term and the rate drops — 10% off for six months and 20% off for twelve. A term is a single crypto payment up front for the whole period, chosen at checkout; the effective per-month price for every plan is in the table above.
You top up your account balance with a crypto payment and the balance is drawn down as the server runs. When it gets low we surface a renewal invoice in the panel; if you also left a disposable email, we can ping it, but the panel and your order ID are the source of truth. Nothing renews silently against a stored card, because there is no stored card.
Upgrades, downgrades and resizing
Move between Nano, Standard, Pro and Max
from the panel. On an upgrade the price difference is prorated against your balance from the
moment the larger size boots; on a downgrade the unused portion returns to your balance as
credit. Because hourly billing exists, changing your mind is cheap — you are charged for what
actually ran, not for a plan you nominally signed up to.
Refunds as account credit
When a refund is due — a mistaken order, a service issue on our side, or a transparent suspension with notice under the Acceptable Use Policy — it is issued as credit to your account rather than sent back on-chain. The credit is denominated in a stable internal unit, not in the coin you paid with. That single design choice removes exchange-rate volatility: if XMR or BTC moves 20% between your payment and your refund, the value we owe you does not move with it. The credit then pays for any future server, in any supported coin.
This is a deliberate trade-off, and we state it plainly rather than bury it: credit keeps the value stable and keeps us out of the business of pushing coins back to addresses we cannot verify belong to you, but it is credit, not a coin-for-coin reversal. Eligibility and any time windows are set out in the terms and the AUP; the pre-launch specifics are still being finalised.
A dispute process that works for anonymous customers
The hard part of refunds and disputes for a no-KYC host is proving who is asking without asking for identity. We solve it with cryptography instead of paperwork. Every account is a 32-character order ID paired with an account key. To open a billing dispute or claim a refund you present that order ID together with a token signed by your account key. The signature proves you control the account; it proves nothing about your name, location, or email — because we never collected those. There is no security question, no "confirm the card on file", no call-back to a phone number, because those channels leak identity and we designed them out.
Keep your order ID and account key safe. Anyone who holds them controls the server and can act on the account, and there is no identity-based recovery path to fall back on — that is the direct cost of an account that never knew your identity in the first place. It is the same trade every serious privacy tool makes, and we would rather be honest about it than pretend a password reset can rescue a lost key.
What the price does — and does not — buy
The number on the card buys compute, storage, bandwidth, and a host that publishes its posture: a versioned no-logs policy, a recurring transparency report, and reproducible, PGP-signed benchmarks of our own machines. It does not buy immunity. TLDBunker is a privacy host with a published AUP and a staffed abuse desk — not a "bulletproof" host. Privacy for lawful users is the product; a place to run abuse is not, at any price. If that distinction matters to your use case, our no-KYC and offshore pages explain exactly where the line sits.
We are also one of five sites published by the same editor, and we say so up front — see the network. Every price and spec here will be dated and confirmed before you can order, so what you read is what you pay.